July 19 2018

One area where cities and private organizations are looking to leverage the use of the Internet of Things immediately is by implementing an AMI solution using smart meters. Currently, there are approximately 20 million water, gas and electrical meters deployed across Canada, with residential being the largest segment, and less than 10% of all meters being connected wirelessly.

While new builds make up the majority of that 10% number for wireless smart meter installations, the bulk of the market, the other 90%, is comprised of existing and older meters that are still perfectly useful, and will be for years to come, but are not currently enabled to provide real-time data usage.

Wireless Connectivity Without Having to “Rip and Replace” Existing Meters

The MIU-X from eleven-x uses low power LoRaWAN™ [long range wide area network] to extend the capabilities of existing technology by easily retrofitting with currently unconnected meters to enable real-time usage data collection. The MIU-X is fully certified and compatible with many current metering solutions and is a great way for cities and municipalities to easily and cost-effectively move their metering programs to an AMI approach facilitating the use of real-time data.

Public and private organizations can save time and money with the MIU-X in more ways than improving customer billing and overall experience. Some of the ways that the MIU-X provides operational improvements include:

  • Shorter-term service contracts [think 3-5 years instead of 15-20] thanks to lower total cost of ownership
  • Tracking of non-revenue water
  • Improved asset tracking

Installation of the MIU-X is an easy 3-step process that only takes minutes to complete without the need for any specialty tools or expertise.

Why is Real-Time Data Usage Important?

Real-time data is at the heart of the deployment of smart meters. The support for wireless real-time data collection is a result of both a push coming from organizations looking to integrate the technology and move to an AMI approach to reduce costs and improve efficiencies, as well as a pull from customers wanting to understand how and what they are being charged for in terms of usage. It makes life much easier for customers when the numbers on their meter align with the usage numbers referenced on their bill.

The installation of smart meters has several positive effects for cities and organizations including:

  • Real-time data usage for improved billing
  • Reduced costs by eliminating manual or drive-by data collection
  • Move from 75% meter read success rate to 100%
  • Streamlined operations through:
    • Elimination of estimated reads
    • Improved meter reading frequency – move from 12 read intervals to 4,380 [hourly data reads]
    • Reduced time spent validating bills with customers
  • Reduced CO2 emissions – when customers better understand usage and peak times, they are more inclined to reduce use and leverage savings gained through peak time usage guidelines.

In terms of customer benefits, the positives once again are numerous and include;

  • Easy to follow bills – the numbers on the bill match the numbers on the meter
  • Easy alerting when anomalies such as leaks or excessive usage occur
  • An overall better customer experience – customers don’t have to worry about privacy issues or making access available with a wireless solution. Service updates, if even needed, can be done remotely.


eleven-x's MIU-X connectivity graphic

A key factor in real-time usage data is the potential adoption of regulations and standards based on accurate billing. As more evidence is accumulated pertaining to resource use and its impact on the environment, coupled with consumer awareness, standards and regulations are being instituted around the world. And governments and utilities across Canada and North America are taking notice. Cities and organizations of all shapes and sizes are recognizing the benefits they can derive from going wireless, and the MIU-X and eleven-x’s LoRaWAN network provide an easy, cost-effective way to leverage all the benefits, without having to bear the burden of unnecessary high upfront smart meter costs.